IU Health Ball Memorial Hospital Earns Leader in LGBTQ Designation

IU Health Ball Memorial Hospital. Photo by: Mike RhodesIU Health Ball Memorial Hospital. Photo by: Mike Rhodes

By: Dawn Brand Fluhler—

 Nationwide, only 300 healthcare providers earned the “Leader in LGBTQ Healthcare Equality” designation

Muncie, IN– IU Health Ball Memorial Hospital recently announced its “Leader in LGBTQ Healthcare Equality” designation from the Human Rights Campaign Foundation (HRC), the educational arm of the nation’s largest lesbian, gay, bisexual, transgender, and queer (LGBTQ) civil rights organization. The designation was reported in the 10th edition of the Healthcare Equality Index (HEI), reflecting on a decade of progress in LGBTQ healthcare. A record 590 healthcare facilities actively participated in the HEI 2017 survey. In addition to active survey participants, the HRC Foundation proactively researched key policies at more than 900 non-participating hospitals. Of all those included in the HEI, 302 earned a “Leader in LGBTQ Healthcare Equality” designation. Only two Indiana hospitals earned the designation.

“This recognition continues to be particularly important to us as a health care organization,” states Vice President of Human Resources for Indiana University Health’s East Central Region Ann McGuire. “Equality is an essential element of our Patients First culture, and we are proud of that culture, knowing that it translates to assurance that we are providing the best care to every patient and guest.”

The 10th edition of the HEI implements new criteria that raise the bar on what it takes to earn HRC’s “Leader in LGBTQ Healthcare Equality” designation. For the first time ever, HEI participants are given scores in four criteria that represent how many policies and best practices from each section they have implemented:

  • foundational elements of LGBTQ patient-centered care
  • LGBTQ Patient Services and Support
  • Employee Benefits and Policies
  • LGBTQ Patient and Community Engagement.

Participants that receive the maximum score in each section for a total score of 100 points earn the coveted status of “2017 Leader in LGBTQ Healthcare Equality.”

“The 2017 HEI reminds us again that though we have made tremendous gains over the past decade, there is still much more work left for us to do. With some of our biggest battles still ahead of us, it is crucial that institutions continue to demonstrate that the march toward full equality is not slowing down,” said HRC President Chad Griffin. “The 590 participants in this year’s HEI continue this march in partnership with the LGBTQ community. For the past decade, the HEI has been the roadmap to closing the gap in ensuring equal care to LGBTQ patients and their families, and we urge every healthcare facility to join us in this continuing effort to provide inclusive care to all.”

In the 2017 report, another 145 facilities earned the “Top Performer” designation for scoring from 80 to 95 points. It is clear that healthcare facilities are going beyond the basics in adopting policies and practices in LGBTQ care.

About HRC

The Human Rights Campaign Foundation is education arm of America’s largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer people. HRC envisions a world where LGBTQ people are embraced as full members of society at home, at work and in every community.

 About Indiana University Health Ball Memorial Hospital

IU Health Ball Memorial Hospital serves as a tertiary referral center and teaching hospital for East Central Indiana and part of Indiana University Health. IU Health Ball Memorial Hospital is accredited by the Joint Commission and maintains 1.2 million square feet of facilities. More than 17,500 patients are admitted every year and more than 310,000 outpatient procedures are completed annually. Michael Haley is President. Learn more at iuhealth.org/ball-memorial.