By Dr. Jeff Bird— MUNCIE, IN—IU Health Ball Memorial Hospital provides the primary healthcare service for most of the residents of Delaware County and acts as the tertiary care referral center for East Central Indiana.  The clinical care is led by two dedicated clinical leaders: Dr. Ryan Johnston MD, the Chief Medical Officer, and Melissa Hicks, DNP, RN, the Chief Nursing Officer.  Under their leadership, the quality and safety of patients hospitalized at IU Health Ball Memorial is vigorously monitored, and processes are in place to continually improve. IU Health Ball was founded in 1929 by funds primarily given by…