As Cooler Weather Returns, I&M Is Helping Customers With Useful Options

It's not snowing yet, but you know it's coming. Photo by storyblocksIt's not snowing yet, but you know it's coming. Photo by storyblocks.

By Kara Stevenson, Indiana & Michigan Power—

FORT WAYNE, IN—Cooler weather impacts more than just our wardrobe— it can also freeze one’s budget. Rising costs on necessities like gas and groceries, are increasing financial hardship for some with concerns on seasonal expenses.

During October’s National Energy Awareness Month, Indiana Michigan Power (I&M) is reminding qualified customers of available payment assistance programs and other energy- saving practices to create a safe and efficient home.

Payment Assistance Options

I&M strives to keep homes powered and help customers catch-up on past-due bills. State- specific assistance programs can help keep bills manageable and the lights on. Customers can access information about organizations in Indiana and Michigan assisting with local and federal assistance programs.

Flexible Payment Options

A payment extension may be the necessary option for customers requiring a few extra days to pay a bill in full. Payment arrangements are also available to help spread payments out over a few months.

Local and Federal Assistance

I&M continually works with local and federal organizations to help customers pay their utility bills. Anyone can call 211 or visit for information regarding utility, housing, healthcare and other types of assistance available.

Saving Energy at Home

Poorly sealed windows and thinning insulation can significantly impact energy costs. For comfort at home, a free Home Energy Checkup can identify ways to save for income-qualified customers.

During this checkup, homeowners will walk through their home with an I&M energy expert to identify any existing concerns. They can also receive a free kit with energy-saving products (valued at $75).

Some homeowners participating in a Home Energy Checkup may qualify for I&M to cover the full cost (up to$4,000) of weatherproofing for their home. For more information and to schedule a Home Energy Checkup, visit our website or call (833) 566-0583.

Energy-Saving Tips

Did you know monthly furnace filter cleanings can remove dust and dirt that can make a furnace run harder, and potentially break down? Incorporating basic energy-saving practices can help ensure savings on a monthly bill.

For additional energy-saving tips, head to to find products, rebates and discounts.


Indiana Michigan Power (I&M) is headquartered in Fort Wayne, and its approximately 2,000 employees serve more than 600,000 customers. More than 80% of its energy delivered in 2022 was emission-free. I&M has at itsavailability various sources of generation including 2,278 MW of nuclear generation in Michigan, 450 MW of purchased wind generation from Indiana, more than 22 MW of hydro generation in both states and approximately 35 MW of large-scale solar generation in both states. The company’s generation portfolio also includes 1,497 MW of coal- fueled generation.