The annual North American Dealer of the Year award recognized General Truck Sales of Muncie, Indiana and its employees for outstanding performance in a number of key areas, including new truck sales, market share, parts sales, customer satisfaction, dealer operating standards, franchise investment and support for other dealers.
“General Truck Sales performed very well in a difficult market in 2016, going above and beyond their organizational goals and consistently delivering outstanding service and support to Volvo Trucks customers,” said Jeff Lester, senior vice president of sales for Volvo Trucks North America. “We appreciate owner Steve Bassett and the whole General Truck Sales team for their continuous customer focus and commitment to success.”
Bassett’s dealership greatly exceeded its sales objectives, actively served a diverse group of customers and all technicians at General Truck Sales maintain Volvo Master Technician certification. General Truck Sales has been in operation since 1958 and was previously named Volvo Trucks’ North American Dealer of the Year in 2006 and 2010.
Volvo Trucks’ 2016 Dealer of the Year award recipients include:
North America General Truck Sales – Muncie, Indiana
U.S., Central Region General Truck Sales – Muncie, Indiana
U.S., Northeast Region S&S Volvo – Lima, Ohio
U.S., Southeast Region Tri-State Truck Center – Little Rock, Arkansas
U.S., Southwest Region Grande Truck Center – San Antonio, Texas
U.S., Western Region TEC Equipment – Portland, Oregon
Canada Mid-Ontario Truck Centre – Barrie, Ontario
Mexico Tractormolques del Noroeste, SA de CV of Culiacán, Sinaloa
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of 2,200 dealers and workshops in more than 125 countries. Volvo trucks are assembled in 15 countries across the globe. In 2015 more than 113,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses and construction equipment, and drive systems for marine and industrial applications. The Group also provides solutions for financing and service. Volvo’s work is based on the core values quality, safety and environmental care.
The Volvo Group, which employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2015, the Volvo Group’s sales amounted to about $37 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo shares are listed on Nasdaq Stockholm.
General Truck Sales
4300 N. Broadway, Muncie, IN 47303
800.382.7717 toll free