By: John West—
Great Kitchens & Baths is one of the most experienced and trusted kitchen and bathroom remodeling companies in east central Indiana. Founded in 1961, the business is run by Gary West (2nd generation) and, his son, John West (3rd generation).
In 2009, Great Kitchens & Baths moved from their long-time home on S. Hoyt Ave. and opened a new 2,400 sq ft showroom in Lyndenbrook that showcases numerous kitchen and bathroom displays to help their clients envision the possibilities.
Company president Gary West has seen a lot change in his 40+ years in the kitchen and bath industry. “Today there is a dizzying array of choices flooding the market and, more than ever, homeowners are turning to professionals such as us to help them sort through it all,” he said. Gary is a Certified Master Kitchen & Bath Designer (CMKBD) and his son, John, is an Associate Kitchen & Bath Designer (AKBD) based on tests and rigorous standards set by the National Kitchen & Bath Association.
The thought of remodeling can be a daunting one for many people. The fear that a project will take too long or cost too much is common, and, if that isn’t enough, many wonder “Will I like it?” when the project is complete.
“Our mission is to take the worry, regrets and hassle out of shopping for a new kitchen or bathroom. We want to be advisors to our clients by being sincerely helpful and dedicated to solving their unique set of problems,” says John. “Everything we do, in fact, our sole purpose, is to assure that once the workers leave and the dust has settled, you LOVE your kitchen or bathroom. We know we have done our job if every day that you walk into your new space you smile and think ‘I just love this’. Of course, we think the whole process of getting to your new space should be a fun, enjoyable, and stress-free experience too.” John continues.
While the majority of Great Kitchens & Baths’ projects are full-service kitchen and bath remodels, they also handle new construction and other areas of the home involving cabinetry, like family rooms, home offices and laundry rooms.
How does Great Kitchens & Baths assure that you will love your new kitchen or bathroom? “Our processes and people are key. Unlike a car, clothing, or jewelry, a new kitchen or bathroom is largely an intangible product. You can’t test drive it or try it on before you buy it. Only after the project is done and you have used it will you know how well it performs and looks. Our unique and complex set of processes, which requires our people to have extraordinarily diverse skills, product knowledge, and professionalism, guarantees optimal results and a kitchen or bathroom you will love for many years to come,” emphasizes Gary.
It’s one thing for them to say what makes them different, but recently they conducted a survey of past clients to find out why they chose to work with Great Kitchens & Baths and what they liked most about working with them. Here’s a few of the responses:
“We wanted someone who had a good reputation and we knew what kind of work they did. I’m very particular and I heard that they were that way.” Rob Franz, Muncie
“We wanted a designer. We wanted someone who was up to date on things and had a good reputation for follow through and that’s hard to find. We didn’t have to worry with Great Kitchens & Baths – we knew they would show up and do the work and we could trust them.” Magi Sikora, Muncie
“I love my kitchen – every day I walk in and think I love this kitchen.” Linda Jackson, Muncie
Call 288-2737 to schedule a FREE design consultation in their showroom!
Also, be sure to visit their Houzz profile online where they were awarded ‘Best of Houzz – Design’ in 2013, 2014, 2015, 2016 & 2017 and ‘Best of Houzz – Customer Service’ in 2017. Here you will be able to see a portfolio of their projects and read customer reviews. You can “Like” their Facebook page too!
Great Kitchens & Baths
3600 North Everbrook Lane
Muncie, IN 47304